Marikl FAQ — All Your Questions Answered

On the registration page Go ahead and enter your mobile number, name, and password. Once your OTP is verified, your account will be activated. The whole process takes just 2 minutes.

No. Under Marikl's policy, each user is allowed only one account. If multiple accounts are detected, all of them will be closed and any remaining balance may be forfeited.

After logging in, go to Profile Settings to update your name, email, or mobile number. Changing your mobile number requires OTP verification. For major changes, contact us at support@marikl.ws.

KYC verification is mandatory to secure your account and prevent money laundering. Simply upload a photo of your National ID or passport and verification will be completed within 24 hours.

On the login page click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP, then set a new password.

After logging in, go to Cashier → Deposit. Select Mobile Pay or Nagad, enter the amount, and follow the on-screen instructions to complete the payment. Your balance is usually updated within 1–5 minutes.

The minimum deposit at Marikl is just ৳200, so you can get started even on a small budget. The maximum deposit limit depends on your account verification level.

No. Marikl does not charge any processing fees on deposits. However, your mobile banking provider (Mobile Pay/Nagad) may apply their own transaction charges.

Wait 10–15 minutes first. If the issue persists, email support@marikl.ws with your transaction ID and a screenshot. It's usually resolved within 2 hours.

Go to Cashier → Withdrawal. Select your payment method, enter the amount, and submit. Once KYC verification is complete, funds are typically sent to your Mobile Pay or Nagad within 1–6 hours.

The minimum withdrawal amount at Marikl is ৳500. Before withdrawing, make sure you have met the wagering requirements for any active bonuses.

Most withdrawals are completed within 1–6 hours. Verified accounts may be processed even faster. If it takes longer than 24 hours, please contact support.

First, check that your KYC verification is complete and that all bonus wagering requirements have been met. If the issue persists, contact support@marikl.ws with your request number.

Your first deposit after registration automatically receives a 100% bonus. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. Maximum bonus limit and wagering requirements terms and conditions available.

A wagering requirement means you need to place a set amount in bets before withdrawing bonus funds. For example: a ৳1,000 bonus with a 10x wagering requirement means you must wager ৳10,000 before the bonus becomes withdrawable.

Each week, you get back a set percentage of your net losses on qualifying bets. Cashback is credited directly to your account — no separate claim needed. See details On the Promotions Page।

Some bonuses are credited automatically; others need to be claimed manually. Go to the Promotions page and click the "Claim" button. If it doesn't arrive within 24 hours, contact support.

Marikl offers betting on cricket, football, kabaddi, tennis, basketball, e-sports, and more — over 30 sports in total. See details On the Sports Page।

Live betting means placing bets in real time while a match is in progress. After logging in, go to the Sports section and select the "Live" tab. Odds update every second.

Once a bet is confirmed, it generally cannot be cancelled. However, some bets may offer a "Cash Out" option that lets you take a partial payout before the match ends.

Odds reflect your chances of winning and determine your payout. For example: a ৳100 bet at odds of 2.50 returns ৳250 if you win (including your original stake). To learn more, Match Odds Page here.

If a match is cancelled or the required overs are not completed, your stake will be refunded. For abandoned matches, Marikl's Terms & Conditions Applicable.

Yes. Marikl uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy read here.

After logging in, go to Account Settings → Security → Enable Two-Factor Authentication. Once active, an OTP will be sent to your mobile with every login.

Change your password immediately and notify us at support@marikl.ws. Our security team will lock the account and launch an investigation. Never share your password or OTP with anyone.

Marikl takes responsible gaming seriously. You can set daily/weekly bet limits and temporarily pause your account. To learn more, Responsible Gaming Visit page.